For me the Human Resource field remains one of the most interesting and dynamic of the corporate world since it involves both the human and the business aspect. After ten years of active involvement as a HR professional I still feel very motivated to work in this area of the business. The main incentive for me has been to keep the human and business side in balance. I strongly believe that by doing so, company performance will excel and employees will be fully engaged. Pursuing this balance offers many interesting opportunities and challenges. Initiating and facilitating these processes is what contributes to making Human Resources the great area to work in.

As HR Manager I strive to achieve this by acting as a self-motivated, ambitious, driven and innovative person with experience in most aspects of Human Resources. As a trained mediator and advisor I am an effective communicator and relationship builder at all levels within an organization. I have proven leadership skills; this includes managing, coaching and motivating my team to achieve company objectives. A helicopter view and strong analytical skills enable me to keep a complete overview of most aspects of the business, connect the links and translate this into the strategic and tactical HR requirements to support the Companies strategic direction. Contributing to the business on all levels is what makes this field so diverse and interesting.


PROFESSIONAL EXPERIENCE


Kyocera Document Solutions Europe B.V. (Kyocera Mita Europe B.V) 2001 – 10/2014
One of the Forbes 500 companies, Kyocera Document Solutions (KDE) is Japanese owned with 1500 employees in the EMEA area spread over 15 Sales Companies and branch offices. The European HQ is based in Hoofddorp, Netherlands. The business objective is to provide document solutions services in the form of sales of printers, copiers and the related services.

Sr. Manager Human Resource EMEA 2012 – 10/2014

Directly reporting to the General Manager General Affairs;
• Develop, initiate and implement an EMEA HR strategy in line with the business needs. Focus is on harmonization and standardization in order to optimize operational efficiency
• Involve, support and monitor the EMEA territory regarding development and improvement of approved HR projects and or instruments.
• Further improve and standardize EMEA HR infrastructure
• Project activities:
- Implemented the HayGroup weighing methodology, job families and Competence Management. This has been achieved in 70% of the EMEA territory.
- Align job titles and job descriptions
- Analyzing possible EMEA HRIS implementation in order to improve efficiency and provide HR data on an EMEA level
- Complete the Performance Management cycle with KPI management.
• Manage and improve/update HR policies and processes
• Pro-active monitoring of HR related SOX findings in the KDE group
• HR Business Process Owner; approve, monitor and provide advice on HR processes
• Set up and maintain a network with the local EMEA HR Managers

Additional local activities
• Full responsibility for HR Management in the Dutch HQ
• Set up and manage Shared HR Services with Dutch Sales Company
• Negotiation with Works Council on employee benefits.
• Create and control the HR budget
• Manage, motivate, coach, instruct and evaluate the HR employees
• Provide analysis and management reports to senior management

Kyocera Mita Europe B.V.

Human Resource & Facility Manager 2008 – 2012
The focus of this role was mostly on the Dutch HQ. Thru the years additional EMEA HR responsibilities were added. This resulted in a new EMEA HR position to which I was promoted in November 2012.
• Develop, initiate and implement HR and Facility strategy for the European HQ
• Monitoring of KPI’s. Focus with the development of the strategy is to enable the company to facilitate the expected growth
• Develop, initiate and implement HR and Facility policies and regulations in the European HQ. There is no collective labour agreement applicable
• Determine and monitor yearly HR and Facility budget (including labour cost) based on the strategic planning
• Continuously improve, update or introduce new HR and Facility processes and systems in order to perform more effectively and efficiently
• Provide leadership and motivation for the HR & Facility team (10 persons)
• Advice and inform Management: member of General Management team
• Partially responsible for HR issues in the EMEA (KME Group)
• Reorganization Scandinavian Sales Companies
• Advice and assist in HR issues for the new Russian Sales Company
• Business Process Management Owner EMEA HR
• EMEA Corporate Governance (encourage) team
• Compensations & Benefits. Monitor market, responsible for pension schemes and other labour conditions
• Monitor Performance Management cycles
• Develop and Initiated training programs such as Management Development, Induction program etc.
• Change Management (support processes)
• Communication to internal- and external parties; contract negotiations: mediation in conflict situations
• Numerous projects including relocation to a new office building (2010)


Cementbouw B.V 2007 – 2008
Part of the Irish CRH group an international building material supplier, Cementbouw’s main business objective is the supply and production of concrete and it’s by products. With 450 employees, spread over 30 locations in the Netherlands and Belgium, Cementbouw is one of the bigger players in the Netherlands.

Human Resource Officer

• Initiate and implement strategic HR policies and HR related projects
• Member of the management team
• Signal changes in HR related legislature, set up and implement policies
• Advice and support management and employees on all human resource related matters
• Handle complex HR related situations such as dismissals
• Mediator / confidant in conflict situations
• Assessing the company's future staffing requirements over the short, medium and long-term
• Provide support and information on retirement
• Liaising with the senior management to determine their human resources requirements
• Initiate yearly evaluations, provide training and support when needed;
• Career planning and development employees
• Organizing and conducting introduction training sessions for all new employees
• Appointing and monitoring external training organization for specialist training courses
• Responsible for the recruitment process
• Reintegration management / case manager / member Social Medical Team
• Coordination of the RI&E (Risk Inventory & Evaluation)


Kyocera Mita Europe B.V 2001 – 2006

Sr. Human Resource Assistant / Arbo Coordinator

• Responsible for all labour conditions related tasks
• Reintegration management / case manager / member Social Medical Team
• Coordination of the RI&E (Risk Inventory & Evaluation)
• Active member of the Safety, Health, Wellbeing and Environment committee
• Responsible for developing and implementing Arbo related policies: health policy, sexual abuse and discrimination
• Mediator / confidant in conflict situations
• Organizing yearly medical check-ups, flu vaccinations, company parties and other special events
• Organizing and providing training for staff
• Monthly preparation of the payroll administration for the finance department
• Management of the personnel system (Persmaster)
• Creating HR indicator reports
• Assisting with the yearly evaluations in regard to salary raises and bonus schemes
• Provide assistance with recruitment
• Assisting with the work permit and residence applications for detached staff
• Creating a quarterly Newsletter and maintaining the employee book

Amstelveens Vertaalbureau 2000 – 2001

Administrative financial staff

• Responsible for credit and debit administration, invoicing, booking of accounts payable
• Creating reports on the profit margins, yearly translator tax reports, CBS data etc.


Lawrence Translations 1993 - 2000

Office Manager
• Personal assistant to translator living abroad. Since this was a one-person office it was all round
• Client contact, public relations, planning of her schedule, traffic coordination of the translation, credit and debit administration, invoicing and all other financial matters


EDUCATION & PROFESSIONAL TRAINING

Bachelor Human Resources and Organization (2005 - 2008)
HS Leiden, NL

Arbo-Coordinator (2004)
TH Rijswijk


Certifications
Prince 2
Green Belt Lean Six Sigma
AWVN – NMI mediator/Volunteer Neighbourhood Mediation
Cambridge English Proficiency

Languages
Dutch (native), English (fluent), Spanish (intermediate), German (intermediate)